Key Account Manager (55252)

Job title: Key Account Manager
Job type: Full-time
Emp type:
Salary type: Competitive package
Location: Durban
Job published: 03 November 2025
Job ID: 55252

Job Description

No job description added

Job Title: Account Manager – KwaZulu-Natal Region

Key Responsibilities

  1. Achieve and manage annual regional sales targets and budgets.
  2. Maintain and grow the existing customer base while actively identifying and securing new business opportunities.
  3. Manage all personal administrative duties efficiently and accurately.
  4. Plan and execute call schedules strategically to deliver exceptional customer service.
  5. Oversee new projects from inception to completion, including post-project evaluation, under the guidance of the Regional Sales Manager.
  6. Proactively introduce and present innovative products, solutions, and ideas to customers.
  7. Communicate and collaborate effectively with management and factory staff to ensure alignment and smooth operations.
  8. Handle customer queries and complaints professionally, ensuring prompt and effective resolution.
  9. Perform additional reasonable tasks as required, aligned with your skills and capabilities.

Requirements

Abilities:

  • Excellent and concise communication skills.
  • Willingness and ability to travel within the KwaZulu-Natal region.

Skills and Experience:

  • Proven track record in sales is essential.
  • Minimum of 2 years’ experience in an internal and/or external sales role (experience in customer-facing roles will be a strong advantage).
  • Comprehensive knowledge of carton manufacturing or related packaging sectors preferred.
  • Competence in costing and pricing will be a strong advantage.
  • Professional telephone etiquette and customer interaction skills.
  • Ability to communicate confidently and effectively with internal and external stakeholders.
  • Strong team player capable of working within a diverse environment.
  • Ability to perform under pressure, manage multiple tasks, and meet tight deadlines with minimal supervision.
  • Excellent organizational and administrative skills.

Qualifications:

  • Matric / Grade 12 (required).
  • Postgraduate qualification in Sales, Marketing, or a related field (advantageous).
  • Relevant experience in a similar industry or role.

 

 

 

 

 

 

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