Network Engineer (61297)

Job title: Network Engineer
Job type: Full-time
Emp type:
Salary type: ZAR55,000 - ZAR60,000/month
Location: Gauteng
Job published: 02 March 2026
Job ID: 61297

Job Description

As a Network Engineer, you will operate within IT Service Management (ITSM) practices aligned with ITIL standards, providing second-level support and advanced administration of network infrastructure. Reporting to the Technical Infrastructure Operations Manager, you will collaborate with local IT departments and ISRs across Africa to ensure secure, high-performing, and highly available network environments

Key Responsibilities

Network Support & Administration

  • Provide expert-level (L2) support for routers, firewalls, and network equipment
  • Troubleshoot and resolve incidents, clearly explaining root causes and best-practice solutions
  • Perform firmware upgrades and manage version migrations
  • Administer network and firewall platforms (Fortinet, Cisco, Aruba, etc.)
  • Monitor infrastructure using tools such as Centreon and analyze logs for incident severity

Infrastructure Design & Architecture

  • Design WAN, MAN, and LAN infrastructures across AGL entities
  • Translate business needs into technical network architecture
  • Build and maintain architectural standards and principles
  • Participate in new technology evaluations and deployment oversight
  • Ensure compliance with group norms, IT catalogue, and security policies

Security, Compliance & Performance

  • Conduct network compliance audits
  • Ensure infrastructure security, scalability, and high availability
  • Manage user access permissions with the Security Engineer
  • Apply ISO 27000, ITIL, and QHSE process compliance
  • Maintain and update documentation, SOPs, and configuration records

Project & SLA Management

  • Lead infrastructure transformation projects independently
  • Manage UAT (User Acceptance Testing) per project
  • Handle IT contracts and ensure SLA compliance (including penalties if applicable)
  • Conduct quarterly capacity planning (telecom, hardware, HR)
  • Contribute to monthly infrastructure action plans
  • Participate in weekly HUBS review meetings

ITSM & Operational Excellence

  • Ensure single point of contact support via ITSM ticketing
  • Provide daily, weekly, and monthly production follow-ups
  • Manage major infrastructure changes and vendor selection processes
  • Stay ahead through techno watch and innovation anticipation

Key Deliverables

  • Daily/Weekly/Monthly hardware inventory management
  • Monthly infrastructure action plan contributions
  • Quarterly capacity planning
  • Weekly Africa HUBS Deputy Manager meetings
  • UAT delivery per project

Qualifications

  • Degree in Information Technology / Computer Science
  • Fortinet NSE 6
  • CCNP / Aruba ACP
  • ITIL Practitioner (V3) or ITIL Specialist (V4)
  • ISO 27000 / IT Security certifications
  • Azure Networking (advantage)
  • Prince2 / PMP (advantage)
  • Experience in clustering, replication & load balancing environments

Experience Required

  • Minimum 5 years in IT infrastructure
  • Strong experience with:
    • FortiGate / Fortinet
    • Cisco
    • Aruba
    • VMware
    • Microsoft Azure
  • Proven expertise in VPN, SD-WAN, MPLS, SSL VPN, WLAN
  • Experience in large corporate environments
  • ITSM & collaborative platforms knowledge
  • Ability to manage technical projects

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