Support Technician - Networking and Connectivity - Umhlanga - Durban (46157)

Job title: Support Technician - Networking and Connectivity - Umhlanga - Durban
Job type: Full-time
Emp type:
Salary type: ZAR/month
Location: Umhlanga Ridge
Job published: 06 June 2025
Job ID: 46157

Job Description

Our client, an ISP specializing in providing INTERNET, VOICE and HOSTING solutions, is seeking a permanent opportunity for a skilled and experienced Support Desk Technician based in Umhlanga, Durban

Duties and Responsibilities

  • Answering support phone calls and emails
  • Managing a ticketing system and updating customers until their issues are fully resolved
  • Providing remote support and troubleshooting connectivity issues
  • Proactive monitoring of connectivity to identify those in need of assistance
  • Router and VOIP setup/configuration
  • Must be able to work well within a team environment and manage deadlines
  • The role requires working on rotational shifts, including weekends
  • Previous experience in networking and IT support will be an advantage
  • A driver's license and your own vehicle will be an advantage

Salary:

  • Market Related

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