Internal Sales Co-ordinator (56315)

Job title: Internal Sales Co-ordinator
Job type: Full-time
Emp type:
Salary type: ZAR35,000 - ZAR40,000/month
Location: Westville
Job published: 18 November 2025
Job ID: 56315

Job Description

The Internal Sales Co-ordinator provides essential administrative and operational support to the sales team, with a strong focus on quoting, order processing, delivery scheduling, customer commercial management, and general sales administration. This role works closely with our customer-facing Account Managers to ensure smooth sales operations and exceptional customer service

The ideal candidate is sales-focused, detail-oriented, and comfortable engaging with clients while collaborating with Account Managers to help sell, manage, and deliver technology solutions

Key Responsibilities

  • Prepare accurate sales quotes and process orders efficiently
  • Coordinate order fulfilment, delivery timelines, and service activation
  • Maintain customer pricing, commercials, and contract information
  • Support Account Managers with administration, scheduling, and customer communications
  • Manage CRM/ERP updates, ensuring data accuracy across systems
  • Liaise with customers regarding product availability, order status, and basic technical requirements
  • Ensure all sales processes and internal workflows are followed consistently
  • Provide general administrative assistance to the sales department

Essential Skills & Experience

Candidates must demonstrate strong administrative capabilities, business acumen, and customer engagement EQ, with practical experience in the following

  • Pastel Evolution
  • CRM/ERP systems
  • Strong attention to detail and organisational discipline
  • Ability to communicate clearly with both internal teams and customers
  • Comfort working under pressure and managing multiple priorities
  • Ability to engage in basic business-level IT discussions

This role is critical to the ongoing growth of our business, supporting a team of Account Managers who sell solutions across a broad business technology stack, including
Microsoft 365, Azure, cybersecurity (firewalls), data protection, software licensing, internet and connectivity solutions, IT infrastructure, servers, end-user devices, voice, print, cloud services, and advanced Power BI and custom application solutions

Who Will Succeed in This Role?

This position is well-suited to individuals with experience in the IT MSP, IT Reseller, or IT Distributor environment. Ideal traits include

  • Strong administrative orientation and enjoyment of detail-oriented work
  • Natural interest in technology and business IT solutions
  • Ability to communicate confidently with clients
  • Strong written and verbal communication skills
  • High emotional intelligence and ability to adapt communication to different personalities
  • Comfortable working independently and collaboratively
  • Alignment with internal processes, standards, and operational frameworks

Qualifications

Minimum Requirements

  • Matric
  • 2+ years' experience in an Internal Sales Administrative role

Advantageous

  • Experience in an IT MSP, IT Reseller, or IT Distributor organisation
  • Industry certifications (e.g., Microsoft, SonicWALL, Acronis, etc.)
  • 1-year Higher Education Certificate or higher

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