Job Opportunities

Position Details

Position: Medical Receptionist (Medical Practice)
Location: Berea - Near St Augustine's Hospital, Durban
Type: Full-time
Working Hours: Monday - Friday, 07:00 - 16:00
Salary: Market related

About the Role

This role is suited to a well-presented, professional, and enthusiastic individual who is eager to learn and grow within a medical environment. The successful candidate will be responsible for operating the switchboard, handling calls and messages, performing basic administrative duties, and ensuring a welcoming and professional front-desk experience for patients.

We're looking for a candidate who is:

• Presentable and professional
• Eager to learn and grow in a medical environment
• Friendly with a patient-focused attitude
• Possesses strong people skills
• Confident and clear in verbal and written communication

Duties and Responsibilities:

• Operating a busy switchboard
• Answering and directing incoming calls
• Taking accurate messages
• Scheduling and managing appointments
• Performing basic administrative duties
• Data capturing and record keeping
• Using Microsoft Office (Word, Excel, Outlook), with good Excel skills required

Minimum Requirements:

• Basic computer literacy
• Familiarity with Microsoft Office (Word, Excel, Outlook)
• Good Excel skills
• Clear and confident communication skills
• Some experience managing a diary/scheduling appointments is an advantage
• No extensive experience required - this is a great opportunity to gain experience in a calm, professional healthcare setting