Support Technician - Umhlanga - Durban (54538)

Job title: Support Technician - Umhlanga - Durban
Job type: Full-time
Emp type:
Salary type: ZAR/annum
Location: Umhlanga Rocks
Job published: 20 October 2025
Job ID: 54538

Job Description

An ISP specializing in providing INTERNET, VOICE and HOSTING Solutions, is seeking a permanent opportunity for a skilled and experienced Support Technician, based in Umhlanga, Durban.

Duties and Responsibilities:

  • Answering support phone calls and emails
  • Managing a ticketing system and updating customers until their issues are fully resolved
  • Providing remote support and troubleshooting connectivity issues
  • Proactive monitoring of connectivity to identify those in need of assistance
  • Router and VOIP setup/configuration

Minimum Requirements:

Education:

  • A Matric certificate (Grade 12) as a minimum

Knowledge and Skills:

  • Must be able to work well within a team environment and manage deadlines
  • Previous experience in networking and IT support will be an advantage
  • A driver's license and your own vehicle will be an advantage

Remuneration:

  • Market related salary based on experience and qualifications

PLEASE NOTE:

  • The role requires working on rotational shifts, including weekends

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