Key Accounts Manager (58937)

Job title: Key Accounts Manager
Job type: Full-time
Emp type:
Salary type: ZAR/month
Location: Durban
Job published: 22 January 2026
Job ID: 58937

Job Description

Our client, a market leader in the Printing and Packaging industry is looking to hire a Key Accounts Manager, based in Durban

The successful candidate will be reporting into the Regional Sales Manager

Duties and Responsibilities:

  • Drive and exceed annual regional sales targets through strategic account management and new business development.
  • Grow revenue by strengthening existing customer relationships while aggressively identifying and securing new sales opportunities.
  • Own the full sales cycle, from prospecting and solution presentation to negotiation and deal closure.
  • Plan and execute structured call schedules to maximise customer engagement, coverage, and sales performance.
  • Lead and manage customer projects from initial concept through to successful delivery, including post-implementation reviews, in collaboration with the Regional Sales Manager.
  • Proactively introduce innovative products, solutions, and value-added initiatives to increase customer spend and loyalty.
  • Build strong internal relationships with factory management and operational teams to ensure seamless service delivery and customer satisfaction.
  • Act as the primary point of contact for customers, professionally resolving queries and complaints to protect relationships and revenue.
  • Maintain accurate sales administration, reporting, and forecasting to support performance tracking and decision-making.
  • Take on additional responsibilities as required to support business growth and sales objectives, aligned with skills and experience.

Minimum Requirements:

Education and Experience:

  • Grade 12
  • Post Graduate qualification would be an advantage
  • Relevant experience within the printing and packaging or related industries 

Knowledge and Skills:

  • Proven success in achieving and exceeding sales targets.
  • A minimum of two years' hands-on experience in an internal and/or external sales role, with direct customer engagement considered a strong advantage.
  • Sound understanding of folding carton manufacturing or related packaging solutions would be highly advantageous.
  • Strong costing and pricing skills, with the ability to develop competitive and profitable proposals.
  • Professional and confident telephone manner.
  • Excellent verbal and written communication skills, with the ability to engage effectively with internal and external stakeholders at all levels.
  • Strong team player, able to collaborate effectively within a diverse working environment.
  • Ability to perform under pressure, work independently, and meet tight deadlines.
  • Well-developed organisational and administrative skills, with strong attention to detail.

 

 

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