Job Description
Our client, a well-established manufacturing company based in Roodepoort, Gauteng, is seeking an experienced Key Account Manager to join their team.
The Key Accounts Manager (KAM) will be responsible for developing and managing strategic relationships with major clients across identified sectors, driving profitable growth within the company's white-label and internally designed and manufactured product portfolio.
The role serves as the primary point of contact for key customers, ensuring sustained revenue growth, operational excellence, and alignment between product offerings, client needs, and market trends.
Requirements
- Bachelor's degree in Business, Marketing, Engineering, or a related field.
- Minimum 5 years' experience in key account management or sales within manufacturing, industrial, automotive, or B2B product environments.
- Experience working with OEM or white-label clients will be highly advantageous.
- Strong negotiation, relationship management, and contract management skills.
- Technical knowledge or exposure to injection-moulded or plastic products would be beneficial.
Key Responsibilities
Account Management
- Develop and implement strategic account plans for key clients.
- Build and maintain strong relationships with key customer stakeholders.
- Identify opportunities for account growth, including upselling and cross-selling.
- Ensure high levels of customer satisfaction and effective resolution of issues.
Sales & Revenue
- Achieve sales targets across assigned accounts and product portfolios.
- Negotiate pricing, contracts, and supply agreements.
- Prepare accurate sales forecasts and manage the sales pipeline.
Business Development
- Identify and secure new business opportunities within targeted sectors.
- Collaborate with marketing and product teams to deliver tailored customer solutions.
- Represent the business at industry events, client meetings, and presentations.
Product & Market Insights
- Provide market and customer feedback to support product development and innovation.
- Monitor competitor activity and industry trends.
- Support the launch of new products and packaging initiatives.
Operational Coordination
- Work closely with production and logistics teams to ensure timely delivery and service levels.
- Monitor order processing, supply timelines, and customer inventory requirements.
- Ensure compliance with customer quality standards and operational requirements.
Only shortlisted candidates will be contacted. If you do not receive feedback within one week, please consider your application unsuccessful
