Job opportunities

Key Responsibilities:

• Monitor and manage all IT infrastructure using tools like PRTG and N-Central in accordance with SOPs
• Perform proactive infrastructure maintenance, including servers and switches
• Provide after-hours and occasional weekend support for infrastructure emergencies and maintenance
• Administer Office 365 Tenant, Azure, and SharePoint Online
• Conduct regular backup monitoring and testing in line with RPO/RTO expectations
• Evaluate and improve current systems; provide recommendations for enhancements
• Configure and troubleshoot FortiGate firewalls and switch VLANs
• Support and configure controller-based and controllerless WiFi APs
• Maintain accurate documentation and contribute to the IT knowledge base
• Provide 2nd line support across systems and networks

Qualifications & Experience:

• Senior Certificate (NQF Level 4) / Grade 12
• Bachelor's degree in IT or related field and/or relevant industry certifications (MCSE, MCITP, Azure Administrator, etc.)
• 3-5 years of experience in a mid-senior Systems Engineer or similar role
• Solid experience with Windows Server environments (2012-2019), including DNS, AD, AADS
• Experience in MS Tenant Administration (Azure AD, Exchange Online, Teams, SharePoint Online)
• Basic knowledge of networking, FortiGate firewalls, and Wi-Fi technologies
• Understanding of cybersecurity practices and related monitoring/evaluation

Inherent Requirements:

• Willingness to work extended hours, be on standby, and perform nighttime/weekend maintenance
• Ability to stand, walk, or lift equipment (PCs/servers) as needed
• Comfortable working in cold environments (e.g., server rooms)
• Must have a valid driver's license and own transport