General Manager Sales (45558)
Job Description
Our client is recruiting for two key leadership roles within its commercial team. Based on experience and location, the successful candidate will be considered for one of the following positions:
- General Manager Sales - based in Cape Town
- Head of Sales - based in Durban
These roles present an exciting opportunity for seasoned sales professionals to drive growth, lead high-performing teams, and contribute to strategic business objectives within a dynamic and fast-paced environment.
Key Performance Areas:
Achievement of National Sales Targets
- Develops and presents strategic sales plans to achieve and exceed national sales budgets and margin targets.
- Drives revenue and profitability growth across both new and existing accounts.
- Conducts market research, including inflationary trends and organic growth opportunities, to inform sales planning and budgeting.
- Continuously evaluates and adapts sales strategies to respond to market shifts and customer needs.
- Monitors and reports on the effectiveness of sales initiatives, making data-driven adjustments as needed.
Sales Team Leadership and Development
- Leads, mentors, and motivates a high-performing sales team to consistently achieve individual and team targets.
- Sets clear performance expectations and provides regular coaching and support to enhance team effectiveness.
- Conducts performance evaluations, identifies development needs, and ensures alignment with business goals.
- Facilitates regular team meetings to review progress, share insights, and drive continuous improvement.
- Fosters collaboration, accountability, and a results-driven culture within the team.
New Business Development
- Collaborates on the development and execution of a new business strategy.
- Analyzes market trends, competitor activity, and internal capabilities to identify growth opportunities.
- Establishes goals and plans to expand market share and improve the unit's contribution to broader organizational objectives.
- Leads market penetration efforts and identifies opportunities for product innovation and development.
- Converts short-term or occasional business into long-term strategic partnerships.
Customer Retention and Key Account Management
- Contributes to the development and implementation of customer retention strategies.
- Builds and maintains long-term relationships with key clients, participating in contract negotiations and strategic partnerships.
- Supports the sales team by engaging directly with top customers and resolving high-level service or account issues.
Relationship Management and Client Engagement
- Demonstrates strong relationship-building skills across new and existing accounts.
- Plays a key role in resolving customer disputes, particularly relating to technical or pricing concerns, ensuring client satisfaction and loyalty.
Sales Performance and Training Management
- Implements effective mentoring and coaching strategies to drive individual and team performance.
- Works with HR to develop and execute sales training programs that address identified skills gaps.
- Defines performance standards, monitors key sales metrics (e.g., turnover, profitability, client visits, pipeline health), and ensures accurate and timely reporting.
- Develops and refines sales strategies based on performance analytics and market feedback.
Minimum Requirements:
Education and Experience:
- A Bachelor's degree in Business, Marketing, or a related field is essential.
- A minimum of 10 years' experience in a senior sales leadership role within the printing / media / manufacturing sector.
- Demonstrated ability to lead and manage high-performing sales teams with strong interpersonal and people management skills.
- Exceptional communication, negotiation, and presentation capabilities.
- In-depth knowledge of product applications within the printing industry, with a solid understanding of technical aspects related to design and manufacturing processes.
- Strong commercial insight and a clear understanding of the markets in which the company operates.
- Proficient in marketing principles and the development and execution of brand strategies on both a national and international scale.
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