Job Description
A leading FMCG manufacturing company is seeking an experienced Sales Consultant to join its team. This role will report directly to the Sales Manager.
Key Performance Areas
Customer Service
- Build strong relationships with customers personally and professionally.
- Develop a deep understanding of the customer's business and provide tailored packaging solutions.
- Attend to customer complaints effectively.
- Go the extra mile to delight customers.
- Proactively manage a 4-weekly calling plan to ensure all customers are visited at the required frequency.
Sales and Sales Growth
- Prepare accurate weekly sales forecasts against budget.
- Meet monthly and annual sales targets in line with budget.
- Source new business and grow sales in line with company strategy and targeted business opportunities.
Administration
- Prepare monthly sales reports, analysing and commenting on variances.
- Provide the business with sales forecasts to ensure product availability.
- Manage price increases with customers effectively.
- Ensure price tables are completed accurately and on time.
- Conduct customer surveys.
- Manage customer engagements and feedback in line with FSSC and ISO requirements.
- Stay informed on competitor activity, pricing strategies, and customer perceptions.
Key Competencies
The successful candidate will be expected to meet the following criteria:
- Minimum 2-3 years of sales experience.
- Marketing/Sales/Supplychain Qualification (Degree advantageous).
- Proven track record in sales.
- Ability to prepare budgets and targets.
- Understanding of the plastics/packaging industry advantageous.
- FMCG sales experience essential.
- Computer literacy (Excel, Word, PowerPoint).
- Valid driver's licence.
- Ability to identify and seize opportunities.
- Strong analytical skills.
- High need for achievement.
- Resilience.
- Self-discipline and drive to succeed.
- Ability to build relationships quickly and effectively.
